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Happy customers

Hear from our customers

Get the low down on Beany from the people who count.

Big shout out to Chantal, my amazing talented tax accountant. She’s got a huge amount of patience, (which she needed with me as a client) and great technical understanding. I’ve appreciated your prompt responses and actions. Thank you for all your support over the last year in getting out my annual accounts.

Pete YoungPete YoungCommercial Contracting

We spoke to lots of firms, looking for someone who understood small business and would take the time to get to know us. Julian solidified our choice; he’s a good listener, he didn’t talk over me, and offered valuable information. I always get a friendly response from the support team straight away and get extra info that I actually need.

KarenKaren Van HuffelDirector, Think Resourcing

Beany means I don’t have to deal with the headache of bookkeeping and accounting. I can go in at any time and see how we’re doing, whereas typical accountants wouldn’t interact with you until year-end. Everything is straightforward and uncomplicated. With Beany, you describe what you need and you can get it.

Peter WachtellPeter WachtellGroup Healthcare

When I started InfluenceWorks, I felt confident within my industry knowledge, but super under confident around the financial side of things. My Beany accountant went above and beyond, giving me step by step instructions on everything I needed to set up and even giving me super helpful tips about things outside of the financial realm.

Charlotte CainesCharlotte CainesCreative Director, InfluenceWorks

Getting set up on Beany was simple and painless, they even took care of the switch for us. Our accountant Jenny never hesitates to get involved or come up with solutions or advice for new or different scenarios that seem to regularly pop up. Unlike experiences with larger firms, we’ve always felt we get value for money; Beany isn’t low touch, low cost.

Lachie CampbellLachie CampbellDirector, Latitude Commodities

Accounting is like a chore to me. Using Beany means I’m still in control, but when I have a question it gets answered straight away. It’s all so seamless. Even though Beany is all online, I have a connection with my accountant, Rebecca. She makes me feel like family. Beany is easy, hassle-free, and always a step ahead.

Enny BenzonelliEnny BenzonelliDesigner, Enny Benzonelli Ltd

Beany faqs

Frequently asked questions

Don’t see your answer? Reach out to us, we’d love to help!
Book a call with our problem-solving teamUse this meeting link to schedule a phone call with us so we can learn about your business and accounting requirements. Think of it as a free chat to establish whether we're a good fit for each other.During the phone call we will recommend the services that match your needs and will let you know the next steps for coming on board as a client.Get startedIf you already know what services will work for you, you can sign up here. After completing our registration form, you'll receive an account activation email for your Beany portal. From activation, simply follow the steps to add your business (or sole trader / contractor) details and purchase the services you require. Following this you'll be prompted to begin our client onboarding.
We can only work as your accountant once all the necessary ATO authorities and AML (anti-money laundering) checks have been completed. If there are any third parties that we require checks for, we'll need these completed as well.Once onboarding is complete, you'll receive an email inviting you to book a new client meeting with one of our accountants where you can discuss your business goals and ask any questions you have.
You can call and email our Customer Support desk as often as you like. The type of questions we get range from coding queries, to tax deadlines, payroll or invoice questions.We always aim to respond within 24 hours with answers to your questions, although at peak accounting times it may take a little longer.Our Support desk is staffed by qualified and experienced Beanies who can respond quickly and accurately. If needed, they will also liaise with your accountant.If you require some out-of-scope work, such as preparing a cash flow summary for the bank, or working through a specific tax issue, we'll let you know any extra cost before we start.
Beany has a 12 month commitment for our accounting packages. This is because the monthly payment you make is actually the total cost for the year, split into 12 monthly payments, as a payment plan.We operate like this to give you certainty about the cost of your compliance, and to smooth cashflow for your business rather than a big bill at the end of each period.
View our support site